Empathy in Negotiation - A Lesson Through the Eyes of Others
In this engaging episode of The Negotiation Club Podcast, Philip Brown reconnects with Tony Powers, a retired police officer and early participant in The Negotiation Club. Together, they dive into Tony’s fascinating career transitions—from the police force to academia and property investment—culminating in a thoughtful discussion about negotiation techniques inspired by legal and policing practices.
The episode explores how personal experiences and biases often cloud judgment in negotiations, potentially leading to missed opportunities. Tony shares insights from his police training and legal expertise, underscoring the importance of approaching negotiations with an open mind and viewing situations "through the eyes of others." This perspective, rooted in the Greek origins of the word "empathy" (Em & Pathy), forms the basis of the "Empathy Tactic"—a new negotiation approach to challenge biases and expand understanding.
Listeners will learn how to:
- Recognise and overcome biases in negotiations.
- Apply the "Em & Pathy" tactic to consider all perspectives.
- Practice this skill purposefully to improve real-time decision-making.
By the end of the episode, Philip and Tony introduce the idea of creating a Negotiation Card for the "Empathy Tactic," allowing practitioners to hone this essential skill through structured exercises. This podcast is a must-listen for anyone looking to enhance their negotiation strategy with a fresh and actionable perspective.