Negotiation Techniques:
How to use "Odd Numbers" in Negotiation.
Using Odd Numbers in a negotiation is a strategic move that can help set the tone and influence the course of the negotiation. However, this tactic comes with nuances that need to be carefully managed to avoid potential pitfalls. Your approach to whether you start with an odd or round number can significantly impact how the negotiation unfolds, particularly in terms of how the other party perceives the precision and intent behind your offer.
Odd Number can be leveraged in negotiations, along with practical exercises to hone this skill at The Negotiation Club.
Leveraging Odd Numbers Within a Known Range
When you are well-acquainted with the price range for a particular product, service, or deal, using an odd number within that range can give you a subtle yet powerful edge. Here’s why:
1. Positioning at the Higher or Lower End of the Range:
If you pitch an Odd Number at the higher or lower end of a known price range, it can enhance the perception that your offer is meticulously calculated. This can make the other party believe that your number is not arbitrary but based on careful consideration of market factors or specific costs. For instance, if the typical range for a product is between £1,000 and £1,200, offering £1,173 (if you’re buying) or £1,027 (if you’re selling) can convey that you’ve done your homework and are serious about your position.
2. Psychological Anchoring:
By choosing an odd number that is slightly above or below the expected range, you create a psychological anchor that subtly shifts the other party’s expectations. They may adjust their counteroffers closer to your figure, thinking that your offer represents a realistic and carefully considered position.
- Example: If you know the average market rate is around £10,000 to £12,000, and you offer £11,743, the other party might perceive this as a strong anchor, causing them to negotiate within a tighter band around that figure.
The Risk of Exceeding the Range
However, the use of odd numbers as an initial offer can backfire if your number significantly exceeds the known range. Here’s why this can be problematic:
1. Stalling the Negotiation:
If your odd-numbered offer is perceived as unrealistic or too far from the expected range, it can stall the negotiation. The other party might view your offer as lacking credibility, which can cause them to disengage or even reject your offer outright without further discussion.
- Example: If the expected range is £10,000 to £12,000, and you propose £15,783, the other party might think you’re not negotiating in good faith. They may believe you’re either out of touch with the market or trying to manipulate the negotiation, leading to a breakdown in communication.
2. Large Concessions Undermining Precision:
Should you realise that your initial odd-numbered offer is too far off the mark, you may need to make a large concession to keep the negotiation moving. This can undermine the perceived precision of your initial offer. The other party might start to question whether you actually had a strong rationale for your original number, damaging your credibility.
- Example: If you need to move from £15,783 down to £12,000 to keep the negotiation alive, the significant shift might make the other party skeptical of any further numbers you propose, thinking they too might lack a solid basis.
How to Practice...
- Select Your Buyer Card or Seller Card with variables that match your desired challenge level.
- Assign an Observer who knows the tactic you are practicing.
- Time your negotiation for 4–6 minutes.
- Practice using the tactic at the right moments during the session.
- Observer provides feedback on when and how the tactic was used as well the overall impact on the negotiation.
- Reflect by spending 3–5 minutes discussing how the tactic influenced the negotiation.
- Repeat so everyone gets a chance to practice the tactic, observe, and negotiate.
Strategic Use of Round Numbers as an Initial Offer
Given the potential risks associated with odd numbers, there are situations where starting with a round number might be more effective:
1. Testing the Waters:
A round number can serve as a more neutral starting point, allowing you to gauge the other party’s reaction. This is particularly useful when you’re unsure of how your offer will be received or when you expect that the initial offer might be met with resistance.
- Example: If the range is £10,000 to £12,000, starting with £12,000 gives you a clear, straightforward anchor. If the other party strongly rejects this offer, you can then adjust your strategy accordingly.
2. Flexibility in Concessions:
Starting with a round number allows you more flexibility in making concessions. If your round number is met with strong resistance, you can then shift to an odd number, presenting it as a carefully considered counteroffer that demonstrates your willingness to negotiate.
- Example: After a strong rejection of £12,000, you could counter with £11,743, implying that this new number reflects a more thoughtful recalculation, thereby maintaining the perception of precision while showing flexibility.
Knowing When and How to Use Odd and Round Numbers
The key to effective negotiation lies in knowing when to use odd numbers and when to start with round numbers. Both have their place, and understanding the context and the dynamics of the negotiation will help you choose the most effective strategy.
1. When to Use Odd Numbers:
- When you have a deep understanding of the price range and can offer a number that will be seen as precise and well-considered.
- When you want to anchor the negotiation with a strong psychological signal that your offer is based on detailed calculations.
- When you are confident that your number is within or close to the expected range, minimising the risk of stalling the negotiation.
2. When to Use Round Numbers:
- When you are testing the waters and want to see how the other party reacts before revealing a more precise offer.
- When you anticipate a strong initial rejection and want to leave room for movement without undermining the perceived validity of your offer.
- When you want to simplify the negotiation and avoid complicating factors that might arise from a perceived overly precise or arbitrary offer.
The use of Odd Numbers in negotiation is a sophisticated tactic that, when used correctly, can give you an edge by making your offer seem more precise and thought-out. However, it’s crucial to apply this technique with an understanding of the context, particularly regarding the expected price range. Exceeding this range with an odd number can backfire, stalling the negotiation or leading to large, credibility-damaging concessions.
On the other hand, starting with a round number can provide a safer, more flexible approach, allowing you to gauge the other party’s response and adjust your strategy accordingly. The true art of negotiation lies in knowing when to apply each approach, using odd numbers to anchor and round numbers to test, adjust, and ultimately reach a successful agreement.
Check Your Knowledge
If you can answer each question, you're already halfway to success!
The next step is simple: just PRACTICE.
What is the "Odd Number" technique in negotiation?
Why are odd numbers perceived as more precise?
How can Odd Numbers create a psychological anchor?
Can using Odd Numbers ever backfire?
What happens if you need to make a large concession after using an Odd Number?
When is it more strategic to use round numbers?
Do round numbers offer more flexibility?
When should I use odd numbers in a negotiation?
Why is practice important for using Odd/Round numbers effectively?
Importance of Practicing at The Negotiation Club
Understanding the challenge of any negotiation tactic or technique is just the first step. Like any negotiation skills, their effective application requires practice. This is where negotiation clubs or practice groups can be invaluable so JOIN OUR CLUB TODAY (30 Day FREE Trial) :
1. Developing Intuition:
Repeated practice helps you develop a natural feel for when and how to build relationships, making it second nature.
2. Building Confidence:
Practicing in a safe environment boosts your confidence to employ these techniques in real-world situations.
3. Receiving Feedback:
Constructive feedback from peers and trainers helps refine your approach, ensuring you can build relationships effectively without compromising your negotiation goals.
4. Adapting to Situations:
Practice allows you to adapt your techniques to different scenarios and personalities, enhancing your flexibility and effectiveness.